Privacy Policy – FabrikFox
Effective Date: 29 October 2026
Website: https://fabrikfox.in/
1. Introduction
Welcome to FabrikFox. We value your privacy and are committed to protecting your personal information when you visit our website, place an order, or contact our customer support team.
This Privacy Policy explains how FabrikFox collects, uses, stores, shares, and protects your information when you access or use https://fabrikfox.in/.
By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain it appropriately.
2. Information We Collect
We may collect the following categories of information, depending on how you use our website.
A. Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details and purchase history
- Information you provide when contacting customer support
B. Payment Information
Payments may be processed through third-party payment service providers.
We may receive payment status, transaction references, and related payment details necessary to process and manage your order. Full card details or other sensitive payment credentials are handled by the relevant payment provider where applicable, rather than being stored directly by us.
C. Technical Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and device information
- Operating system
- Pages visited and interactions with our website
- Date, time, and duration of visits
- Cookies and similar technologies, where enabled
The information collected depends on your device, browser settings, and the tools used on our website.
3. How We Use Your Information
We may use your information to:
- Process, confirm, and deliver orders.
- Provide customer support and respond to enquiries.
- Send order confirmations, shipping updates, and refund notifications.
- Process payments, returns, exchanges, and refunds.
- Improve our website, products, services, and shopping experience.
- Detect and prevent fraud, unauthorised transactions, and security threats.
- Maintain business records and meet legal or regulatory obligations.
- Send promotional communications where permitted by law and, where required, with your consent.
We will use personal information only for legitimate purposes and in accordance with applicable law.
4. Cookies and Similar Technologies
FabrikFox may use cookies and similar technologies to improve website functionality and understand how visitors use our website.
These technologies may be used for:
- Remembering shopping cart contents and preferences.
- Supporting website security and functionality.
- Understanding website traffic and performance.
- Measuring marketing effectiveness, where applicable.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
Where required by applicable law, we will obtain consent before using non-essential cookies or similar tracking technologies.
5. Sharing of Personal Information
We do not sell your personal information to third parties.
We may share relevant information with trusted service providers when necessary to operate our business, including:
- Payment providers: To process transactions and refunds.
- Delivery and logistics partners: To ship and deliver orders.
- Website hosting and technology providers: To maintain website operations and security.
- Analytics and marketing providers: Where such tools are used and their use is legally permitted.
- Professional advisers and authorities: Where necessary for legal compliance, dispute resolution, or the protection of legitimate rights.
We expect service providers handling personal information on our behalf to apply appropriate safeguards and use the information only for authorised purposes, subject to applicable law and contractual arrangements.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including order fulfilment, customer support, accounting, dispute resolution, fraud prevention, and legal compliance.
When information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to applicable legal retention requirements.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.
However, no method of electronic storage or internet transmission can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.
If a personal data breach occurs, we will take appropriate action and provide notifications where required under applicable law.
8. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to personal information concerning you.
- Request correction or updating of inaccurate information.
- Request deletion of personal information where legally permitted.
- Withdraw consent where processing is based on consent.
- Raise a complaint or grievance regarding the handling of your information.
- Exercise any additional rights available under applicable privacy laws.
To exercise your rights, please contact us using the details provided below. We may need to verify your identity before processing a request.
Some information may need to be retained where required by law or necessary to establish, exercise, or defend legal claims.
9. Third-Party Websites and Services
Our website may contain links to third-party websites or use external services, such as payment gateways and delivery tracking systems.
These third parties may have their own privacy policies and terms. FabrikFox does not control the independent privacy practices of third-party websites.
We recommend reviewing their policies before providing personal information directly to them.
10. Children’s Privacy
Our website is intended for general shopping by customers who are legally eligible to make purchases or who use the website with appropriate parental or guardian involvement, where required.
We do not knowingly collect children’s personal information in circumstances where such collection is prohibited by applicable law. If we become aware that personal information has been collected unlawfully from a child, we will take appropriate steps in accordance with applicable legal requirements.
11. Marketing Communications
We may send promotional emails, messages, or other marketing communications where permitted by law.
You can opt out of promotional communications by using the unsubscribe option, where available, or by contacting us.
Opting out of marketing communications will not prevent us from sending essential transactional messages, such as order confirmations, delivery updates, and important service notifications.
12. International Data Transfers
Some of our service providers may process or store information outside India, depending on the services used by our website.
Where personal information is transferred internationally, we will take steps required by applicable law and use appropriate safeguards where necessary.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website features, service providers, or applicable legal requirements.
The updated version will be published on this page with a revised effective or updated date. Where required by law, we will provide notice or seek consent for material changes.
14. Contact Us and Privacy Complaints
If you have questions, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Business Name: FabrikFox
Website: https://fabrikfox.in/
Email: ceofabrikfox@gmail.com
Phone: +91 95849 45494
Business Address: H.NO. 252 SAHIL NAGAR KALKHEDA,NEELBAD BHOPAL MP Dist.-BHOPAL
Please include sufficient information about your request so that we can identify the relevant records and respond appropriately.
We will handle privacy requests and complaints within the timelines required by applicable law.
By using https://fabrikfox.in/, you acknowledge that you have had the opportunity to review this Privacy Policy.